STC Services

Literature

CallXpress from AVST Brochure Overview
CallXpress brings it all together so you can stay in touch while on the go and accomplish more in less time. With features such as unified messaging, a speech-enabled personal assistant, and IVR, CallXpress is the next generation in third party voicemail.

Genesys Contact Center
Genesys Contact Center is a packaged solution providing a completely operational “ready-to-run,” multi-channel contact center that can be deployed in days.

Deliver automatically to customers through pop-ups, voice call, or e-mail
Reduce cost of ownership by leveraging infrastructure investments and reducing deployment time and costs
Select from three package options
Room for growth

Alcatel-Lucent^® Solutions for Medium-sized Companies
Alcatel-Lucent Solutions provide a modern, secure, and reliable communications system.

Optional solutions for their office staff, attendants, sales staff, and customer support personnel
Eliminate need for individual line subscriptions
IT department can manage system from any location
Greater employee mobility
Many base-solution options to fit your company

Alcatel 9 Series
An office phone that allows your business to grow and run more efficiently.

See if your co-workers are busy
Ten additional keys
14 additional direct access buttons on a large LCD display
Direct access to internal extensions
Flashing LED button

OmniAccess—Wireless LAN Switching System
OmniAccess WLAN Switching System centralizes all wireless security and value-added wireless services into a single, highly resilient, and scalable processing platform.

Complete multi-layered security
Centralized wireless LAN switching
Advanced RF management
Standards-based enterprise mobility
QoS for latency-sensitive applications
Secure mobility

Alcatel-Lucent OmniPCX Enterprise
OmniPCX Enterprise allows a number of users (from 10 to 50,000) to be connected across multiple sites.

Single multimedia mailbox for all messages
Provides teams with virtual meeting room
Dial-by-name feature

OmniSwitch 6600 Family
The OmniSwitch 6600 Family switches are advanced 10/100-based, stackable, layer 3, workgroup switches that provide wire rate L2+ switching, l3 routing and advanced services with high availability for IP communications and mission-critical environments.

Secure networking
Simplified management
Power over Ethernet capability

OmniSwitch 6800 Family
The OmniSwitch 6800 Family of Ethernet switches are advanced, stackable, fixed configuration, triple-speed switches. It enhances user productivity by maximizing network capacity.

Gigabite Ethernet
Secure networking
High availability that increases employee productivity
Simplified manageability

OmniTouch Unified Communication—My Teamwork
My Teamwork is a deployment-ready application that enables enterprises and service providers to immediately deliver rich, yet cost-effective, collaboration capabilities across disparate networks.

Presence awareness- See if co-workers are available
Audio conferences
Instant messaging
Data collaboration

Alcatel-Lucent 8 Series
IP phones that offer power of data and voice for big and small companies.

One-line, 20 character display
Two-directional navigator that is user friendly, hands free, and offers direct access to the company directory and mailbox
Record time spent on phone with call log
Group monitoring
Alarm management from the building to the phone
Allows for company growth
Includes Bluetooth wireless

Alcatel-Lucent OmniPCX Office
OmniPCX Office is a modular, flexible, scalable, all-in-one, PCX solution ideal for small- to medium-sized businesses, with a maximum capacity of 250 lines.

Highly advanced call server covering all your needs
Analog, digital, IP, DECT, and PC interfaces
Total mobility around the office and around the world
Links PCs and phones
Transfer large files easily

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