Turnkey solutions from concepts through support. Now including wireless!
Services
STC Services offers end-to-end services to support all voice and data communication needs. Our experience transcends multiple industries, with a specialty focus in the education market. When you partner with STC Services, you can finally have one resource to turn to:
- for a complete redesign of your communications infrastructure
- for an adjunct to your existing system with upgraded collaboration services, like MyTeamwork
- for a full range of wireless solutions
- change your existing maintenance contract—ROLM and Siemens systems are our specialty
- manage your billing needs, including detailed, itemized billing reports
Our Approach
Every successful communications implementation or integration starts with a solid plan. Guiding our clients through the installation process and managing expectations at the start, helps to ensure a successful implementation.
Learn more about each stage of development:
Consulting, Design, and Implementation. From planning to implementation, STC Services makes sure that your expectations are met.
Ongoing Support. We are there when you need us most. 24 hours a day, 7 days a week, 365 days a year.
Invoicing Services. Customized, detailed invoicing services for the K-12, higher education, senior living center, and corporate industries.
- Consulting
- Design
- Implementation
- Support
- Proposal Stage
- Assignment Awarded
- Project Kick off
- Project Validation
- Technical Scope
- VOIP Audit (if required)
- Departmental Station Design Interviews
- Logistics
- Database Collection
- Equipment Shipment
- Trunking & Routing Design
- Staging
- PCX Switch Room Installation
- Pre-cut Simulations
- Equipment Delivery
- Station Deployment
- End-User Training
- Priority Lines Cutover
- Emergency Lines Cutover
- Non-essential lines Cutover
- Email, Web, Phone Customer Support
- Automated Emergency Service Electronic Monitoring
- 24/7/365 Remote Maintenance & Alarm Monitoring
- 24/7/365, 2-hour On-site Response Time for Emergency Service Calls
- 24-hour Support for Routine Service Calls
